Terms of Service

1. Using QuotePulse

QuotePulse is a marketplace that helps Australian homeowners describe jobs and helps tradies find work and send quotes. You must be 18 or older to register.

You are responsible for the accuracy of your account details and for keeping your password private. Do not share your sign-in with anyone else.

2. Accounts and sign-in security

For your protection, three failed sign-in attempts pause sign-in for 60 minutes and trigger a security email. If the next attempt after that pause fails, the account is locked until you reset your password through the emailed recovery link.

You must not attempt to access another person's account or interfere with the service.

3. Jobs, quotes and agreements

A job listing is an invitation to receive quotes, not a binding contract. Any agreement for work is between the homeowner and the tradie who is engaged.

QuotePulse does not perform the work, supervise it, or guarantee a quote, price, timeframe or outcome. Check licences, insurance, references and the scope of work yourself before engaging anyone.

4. Licence and ABN details

An ABN is validated for format and checksum only. Licence and ABN details are not verified against a government register. A registered or unverified account is not a statement that the tradie is licensed, insured or endorsed.

5. Acceptable use

Do not post unlawful, misleading, abusive or discriminatory content; spam other users; scrape the service; upload malware; or use the marketplace to harass anyone.

We may suspend or remove accounts and content that breach these terms or put other users at risk.

6. Messages, reviews and content

You keep ownership of content you post, and grant QuotePulse permission to store and display it so the marketplace can work. Reviews must reflect a genuine experience.

Do not share sensitive payment details, identity documents or passwords in messages.

7. Optional AI features

AI features are off by default. When enabled, generated summaries, categories, quotes and replies can be wrong or incomplete. Review and edit anything generated before relying on it. AI never sends a quote or message for you automatically.

8. Marketing email

Marketing email is opt-in and every message includes a way to unsubscribe. You can change your preference at any time under Account settings. Essential account and service messages are separate.

9. Availability and changes

The service may change, pause for maintenance, or be unavailable. Features marked as previews or not yet built should not be relied on for urgent work.

We may update these terms; the version date at the top of this page will change when we do.

10. Liability and consumer guarantees

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent the law allows, QuotePulse is not liable for indirect or consequential loss arising from work arranged through the marketplace.

11. Contact

Questions about these terms: privacy@quotepulse.com.au